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Return Policy for Dubai Delights

Thank you for shopping at Dubai Delights. We are committed to providing you with high-quality products and a satisfying shopping experience. If you are not entirely happy with your purchase, we are here to assist with returns and exchanges.

1. Returns and Exchanges

We accept returns and exchanges within 14 days of receiving your order, provided that the product is unused, undamaged, and in its original packaging. To initiate a return or exchange, please follow the steps below:

• Contact us at dubaidelight57@gmail.com with your order number and details of the item(s) you wish to return or exchange.
• Once your return request is approved, you will receive instructions on how to return the product.
• You are responsible for the cost of shipping the item back to us unless the return is due to a mistake on our part (e.g., damaged or incorrect item).

2. Conditions for Returns

To be eligible for a return, your item must meet the following criteria:

• It must be unused and in the same condition that you received it.
• It must be in the original packaging with all tags attached.
• Proof of purchase (order confirmation or receipt) must be provided.

3. Non-returnable Items

Some items cannot be returned or exchanged, including but not limited to:

• Personalized or custom-made products.
• Items marked as "Final Sale" or "Non-returnable" on the product page.
• Perishable goods (if applicable).

4. Refunds

Once your return is processed and approved, you will receive a refund to your original payment method. Refunds will be issued within 7-10 business days of receiving the returned item. Please note that shipping fees are non-refundable.

5. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at dubaidelight57@gmail.com with photos of the item and packaging. We will assist you in processing the return or exchange at no additional cost.

6. Exchange Policy

If you wish to exchange an item for a different size, color, or style, please contact us within 14 days of receiving your order. You will be required to return the original item before we send out your replacement.

7. How to Contact Us

If you have any questions regarding our return policy or need assistance with a return or exchange, please reach out to us at:

Email: dubaidelight57@gmail.com
We appreciate your understanding and look forward to serving you!